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PROBLEM: Scheduling
preventive maintenance for all equipment on a ship requires task
coordination, extensive record keeping, and much patience. The
sheer task of writing the names of thousands of equipment items
onto paper schedules consumed the time and energy of many sailors.
Cases of paper and pencils were required to schedule maintenance,
record its completion, or explain its delay. Planning this maintenance
in weekly, quarterly, and 6-year increments turned sailors into
secretaries instead of technicians.
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